Ralf Pfau

Ralf Pfau

burns for new ideas and unconventional solutions. As Creative Director at Spirit Link, he shows healthcare companies how to leave digital scent marks and how communication strategies for their products also work across channels. For him, high-quality content with substance is still crucial to scoring points with doctors and patients. He is currently working on what new packaging and delivery channels for this content might look like. For him, it's clear that a coherent mix of content, packaging and delivery channels attracts attention, creates a brand, delivers added value and makes healthcare a little better again.

"Next" arrowRoundtable - Healthcare Marketing 2015
4.2.2015
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Ralf Pfau

Roundtable - Healthcare Marketing 2015

Last week, the twelfth Spirit Link Roundtable took place and focused on campaign development, channel management and marketing messages. Here is the short review.

"Next" arrowRoundtable - Healthcare Marketing 2013
2.12.2013
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Ralf Pfau

Roundtable - Healthcare Marketing 2013

The Spirit Link Roundtable has been around for eleven years, but never before has the thematic focus been so quickly outlined. The topic of cross channel (or multichannel marketing) dominated all presentations and discussions.

"Next" arrow4 Archetypes for Strategic Online Marketing of Pharmaceuticals and Medical Technology - Part 3: The Community Strategy
26.6.2012
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Ralf Pfau

4 Archetypes for Strategic Online Marketing of Pharmaceuticals and Medical Technology - Part 3: The Community Strategy

No online marketing strategy is as critically discussed here as the community approach, and I also had to revise this article three times due to the complexity of the approach and the lack of real best practices. The result is three examples and a very critical look at industry-led physician communities.

"Next" arrowMobile Pharma Websites
6.5.2012
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Ralf Pfau

Mobile Pharma Websites

Mobile websites are becoming increasingly important, but only an extremely small proportion of pharmaceutical companies offer them. Why? We went on a search and analysed mobile company, indication and product pages. The result is sobering.

"Next" arrow4 Archetypes for Strategic Online Marketing of Pharma and Medical Technology - Part 2: The Blogging Strategy
11.7.2011
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Ralf Pfau

4 Archetypes for Strategic Online Marketing of Pharma and Medical Technology - Part 2: The Blogging Strategy

We continue in the series "4 Archetypes for Strategic Online Marketing" with Part 2: "The Blogging Strategy". The blogging strategy is a legally and content-wise complex path, but also a very powerful online approach that not only generates traffic, but can accredit and anchor a company sustainably and beyond the online market.

"Next" arrow4 Archetypes for Strategic Online Marketing of Pharmaceuticals and Medical Technology - Part 1: The SEM Strategy
18.5.2011
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Ralf Pfau

4 Archetypes for Strategic Online Marketing of Pharmaceuticals and Medical Technology - Part 1: The SEM Strategy

This article is the start of a series on four basic online marketing strategies. Part 1 deals with the most basic of all strategies: company and product positioning on search engines = SEM strategy.

"Next" arrowBest Practice: Patients' testimonials
21.2.2011
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Ralf Pfau

Best Practice: Patients' testimonials

Gute Online-Informationen helfen Patienten, kompetent und selbstverantwortlich zum Therapieerfolg beizutragen und sind somit ein Instrument, um die Adhärenz zu verbessern. Insbesondere Erfahrungsberichte anderer Betroffener sind bei den Patienten sehr beliebt. Unser heutiges Best-Practice-Beispiel <a href="http://www.krankheitserfahrungen.de/" target="blank" rel="noopener noreferrer">www.krankheitserfahrungen.de</a> zeigt, wie Erfahrungsberichte optimal bereit gestellt werden können.

"Next" arrowAt the Whiteboard: Archetype of a Web Presence
26.1.2011
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Ralf Pfau

At the Whiteboard: Archetype of a Web Presence

There are numerous answers to the question of what the ideal web presence for a healthcare company looks like and how social media should be used sensibly, depending on the indication, product, company and type of medical profession. Nevertheless, in order to get closer, the following video uses the medical technology company ELEKTA to show which elements an online presence can consist of and how they interact.

"Next" arrowBest Practice: Rare Disease Day
20.1.2011
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Ralf Pfau

Best Practice: Rare Disease Day

EURORDIS' Rare Disease Day currently shows how a global awareness campaign can be run almost digitally. A strong website, many opportunities for participation and diverse social media integrations are causing user numbers to skyrocket.

"Next" arrowThe industry's ticket to physician communities
17.11.2010
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Ralf Pfau

The industry's ticket to physician communities

How the industry can participate in physician communities is the current standard question in healthcare marketing. The essence of numerous analyses to answer this question can be found in the following infographic.

"Next" arrow5 types of German medical communities
15.9.2010
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Ralf Pfau

5 types of German medical communities

For the healthcare industry, physician communities are becoming increasingly important for disseminating information or gaining insights. This article shows where the industry can meet doctors online and what advertising and participation opportunities there are, based on five practical examples.

"Next" arrowWhy marketing cannot be responsible for the internet
18.4.2010
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Ralf Pfau

Why marketing cannot be responsible for the internet

"Ms Meier, who is responsible for the internet at our company?" Web 2.0 demands individual interaction at the highest medical level from healthcare companies. This clearly can no longer be the task of the communication or marketing department alone. How are companies tackling this challenge?